Behaviour Management Policy

Dealing with negative behaviour

When confronted with negative behaviour, staff must distinguish between ‘disengaged’, ‘disruptive’ and ‘unacceptable’ behaviour.


This behaviour may indicate that a child is bored, unhappy or unsettled.
Staff will often be able to re-engage a child in a purposeful activity, with sensitive intervention.


This behaviour describes a child whose behaviour prevents other children from enjoying themselves. Staff should discuss each individual problem and decide on

the best way to deal with them.


This behaviour is non-negotiable and is the most difficult to deal with. It often includes discriminatory remarks, violence, bullying or destruction of equipment

Staff will be clear that there must be consequences following from such behaviour including in the first instance, temporarily removing a child from the activity session.

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When an incidence of negative behaviour occurs, staff will listen to the child concerned and hear their reasons for their actions. The staff will then explain to the child what was negative about their behaviour and that such behaviour will have consequences for both themselves and others.

Sanctions like ‘time out’ and 'loss of privileges’ may be implemented if authorised by the manager. Staff will ensure that children understand what is being said to them and children will always be given the opportunity to make amends for their behaviour and be allowed to rejoin the activity, unless it is deemed inappropriate to do so.

If unacceptable behaviour persists more serious actions may have to be taken, in accordance with the Suspensions and Exclusions Policy. At all times children should be made aware of the potential consequences of their actions. Children should not be made to apologise but if they choose to do so they should be given praise.

The Use of Physical Interventions

Physical interventions should only be used by staff as a last resort and only then if they have reasonable grounds for believing that a child could significantly injure themselves or others or cause serious damage to property, if immediate action is not taken.

Prior to this stage being reached, staff will have used all possible non-physical actions, for example dialogue and diversion, to try and deal with the behaviour. The child or children concerned must be warned verbally that physical intervention will be used if they do not stop.

Staff must continue a dialogue with the child or children at all times, explaining what they are doing and why they are doing it. If a member of staff is alone with a child every effort should be made to avoid the use of physical intervention.

Only the minimum force necessary to prevent injury or damage should be applied, for example, by diverting a child by leading them away by a hand or an arm around their shoulder.

Physical intervention must only be used by staff as an act of care and control, never as a punishment. Physical intervention must not be used when there is no immediate risk to people or property and definitely not used to force a child to do what they have been told.

As soon as it is safe to do so, the physical intervention should be gradually relaxed to enable the child to regain self-control.

The force of the physical intervention will be always appropriate to the age, size and strength of the child or children involved. If staff are confident about their ability to contain a particular situation or type of behaviour, the manager should be called, or in extreme cases the police.

Where a member of staff has had to intervene physically to restrain a child, the manager will be notified immediately and the incident recorded. The incident will be discussed with the parent or carer as soon as possible.

If a member of staff commits any act of abuse or violence towards a child at the club, serious disciplinary action will be taken in accordance with the clubs’ Disciplinary Procedure.

Where regular behavioural issues are identified the manager will be informed and support will be sought from the Early Education and Childcare Service representatives.