Lost Child Policy


Our club has the highest regard for the safety of the children in our care.

Even when all precautions are properly observed, emergencies can still arise. Therefore members of staff will undertake periodic head counts, especially at the transition points (in addition to the registration procedures set out in the Arrivals and Departures policy). If for any reason a member of staff cannot account for a child's whereabouts during a session at the club, the following procedure will be adhered to:-

The member of staff in question will inform the Manager and the rest of the staff team that the child is missing and a thorough search of the entire premises will commence. The staff team will be careful not to create an atmosphere of panic and to ensure that the other children remain safe and adequately supervised.

The Manager will nominate two members of staff to search the area surrounding the premises. All staff will be extra vigilant to any potentially suspicious behaviour or persons in and around the club.

If after fifteen minutes of thorough searching the child is still missing, the Manager will inform the police and then the child's parent or carer.

While waiting for the police and the parent or carer to arrive, searches for the child will continue. During this period, other members of staff will maintain as normal a routine as is possible for the rest of the children at the club.

The Manager will be responsible for meeting the police and the missing child's parent or carer. The Manager will co-ordinate any actions instructed by the police, and do all they can to comfort and reassure the parent or carer.

Once the incident is resolved, the Manager and the staff team will review relevant policies and procedures and implement any necessary changes.

All incidents of children going missing from the club will be recorded in the Incident Record Book, and in cases where either the police or social services have been informed, Ofsted will also be informed, as soon as it is possible to do so.