Uncollected Child Policy


Our club has the highest regard for the safety of the children in our care.

At the end of every session, the club will ensure that all children have been collected by a parent, carer or authorised adult in accordance with the Arrivals and Departures policy. Parents are asked to telephone the club if they are going to be late

If for some reason a child is not collected at the end of the session, the following procedures will be adhered to:

  1. If ten minutes after closing time staff have still not heard from the child's parents the staff will ring the contact numbers

  2. If the child has still not been collected after 30 minutes Social Services will be contacted and asked to come and collect the child

Two members of staff will stay with the child the whole time the child is on club premises and until the child is handed over to Social Services. The staff will endeavour to reassure the child at all times to avoid distress.

The childcare club will inform the child's parents of the whereabouts of their child.